Skip to content

Contact Credit Sesame Customer Service

How to Reach a Person at Credit Sesame

Verified Contact Information

Toll-Free Number:

  • 1-877-751-1859
Call Now
Send Message

Customer Service:

  • 1-855-799-9111
    Credit Sesame Premium

Accessibility:

accessibility@creditsesame.com

Customer Service:

corporate@creditsesame.com
Corporate and Funding
help@creditsesame.com

General Info:

info@creditsesame.com

Jobs/ Career:

recruiting@creditsesame.com

Legal:

privacy@creditsesame.com
Privacy Inquiries
premium@creditsesame.com
Self-Cancellation
rentreportingdisputes@creditsesame.com

Media:

media_pr@creditsesame.com
affiliate@creditsesame.com
Affiliates

Credit Sesame Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Credit Sesame Phone Number
1 (877) 751-1859
Average Hold Time
00:01:11
Average Calls duration
2 minutes
Most Popular Credit Sesame Email Address
help@creditsesame.com
Credit Sesame Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact Credit Sesame Customer Service?

You can contact the Credit Sesame phone number by dialing (877) 751-1859. This line is open to handle general inquiries. For those who have subscribed to the premium services, there's a dedicated line for you at (855) 799-9111.

Before you make your call, ensure you have your account information at your fingertips for security verification. If you can't get through to a representative, don't fret. You have other options. You can find assistance through the Credit Sesame Help Center or use the service chat feature on their website.

Credit Sesame's client service is available from 9:00 AM to 6:00 PM Eastern Standard Time (EST), Monday through Friday. If you need help outside these hours, feel free to leave a message or send an email. They will respond during business hours. The Credit Sesame Help Center is also useful for answering common questions. You'll find more information that most users frequently ask about the company's services there. The company recommends checking the surplus information in this section before contacting them via phone or email.

To contact Credit Sesame via email, you can write to them at help@creditsesame.com. This email address is monitored during business hours, and you can expect a response within one to two business days.

When sending an email, include as much detail as possible about your issue or question to help the Credit Sesame support team assist you more effectively. If you need immediate assistance, consider calling the number or using the chat feature on their website.

Credit Sesame's corporate headquarters is at 444 Castro Street, Suite 500, Mountain View, CA 94041. If you need to send a letter or document to the company, this is the address you should use.

Please note that it's always a good idea to contact Credit Sesame by phone or email before sending anything by mail to ensure that you're sending your correspondence to the correct department and that they're expecting it. This can prevent any delays in processing your request.

PissedConsumer Club

Contact Information

Credit Sesame Website:

Credit Sesame Help Center:

Corporate Office Address:

Credit Sesame, Inc.
444 Castro Street, Suite 500
Mountain View, California 94041
United States

Why Customers Call Credit Sesame?

Top Reasons of Customers Calls

  • Payments and Charges 20%
  • Activation/ Cancellation 18%
  • Request for Information 15%
  • Return/ Replace 14%
  • Account 12%
  • Customer Inquiries & Issues 8%
  • Product/ Service 5%
  • Cards 5%
  • Shipping and Delivery 2%
  • Website/ Application 2%

Payments and Charges

20%
  • "Keep charging my chime card when I have been unsubcribed"
  • "Fraud account on Credit Sesame report"
  • "Credit score"

Activation/ Cancellation

18%
  • "Cancellation but stll got charged"
  • "Cancel subscription but you still charged me"
  • "Cancel subscription"

Request for Information

15%
  • "Representative live"
  • "Need help"
  • "Ins co said I need to check credit sesame info"

Return/ Replace

14%
  • "Change address"
  • "Change my phone number"
  • "Change email and pass code"

Account

12%
  • "My email and accounts have been pushed and mirrored"
  • "Can't get into my account"
  • "Can't access account"

Customer Inquiries & Issues

8%
  • "[PHONE_NUMBER] is my new phone number"
  • "To get a house"
  • "Pushing risk"

Product/ Service

5%
  • "Error on credit report"
  • "Trouble setting up account"
  • "Errors on my statement"

Cards

5%
  • "Over limit on card"
  • "Don't know which card is over limit"
  • "Why my card isn't working"

Shipping and Delivery

2%
  • "Consulta, para saber de una pre aprobación de una tarjeta de crédito"

Website/ Application

2%
  • "Wrong info on site"

Compare Credit Sesame Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Credit Sesame? What happened? What can we help you with?
Submit review Don't show this popup